We're here to help you with technical issues and billing inquiries.
For all support, technical, or account questions, please contact us directly via email. We aim to respond within 48 hours.
posturescanapp@gmail.com
A: Subscriptions are managed directly through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions and select Posture Scanner to manage or cancel your plan.
A: All your scan data, images, and progress records are stored securely on your personal iCloud/CloudKit. We do not store this information remotely on our servers.
A: Ensure you are standing the required distance from the camera (typically 6-10 feet) and that you are wearing close-fitting clothing. Remember, our analysis provides suggestions and is not a medical diagnosis. If you are experiencing pain, please consult a medical professional.